PT Customer Service Representative

National Fitness Partners; Circleville (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Shift-differential pay

Job summary

National Fitness Partners is hiring a part-time Customer Service Representative in Circleville, OH. This role involves welcoming members, assisting with sign-ups, answering questions, and processing purchases at the POS.

The position offers growth opportunities, shift-differential pay for certain shifts, PTO, and an employee assistance program. A positive, energetic approach is essential for transforming the member experience.

Qualifications

• Customer service experience required or preferred.
• Basic computer proficiency.
• Must be 18 years or older.
• High school diploma or GED preferred.

Responsibilities

• Answer phones in a friendly manner using script.
• Greet members, sign up and tour new members, log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process purchases through the POS system (beverage or merchandise).
• Promote fitness instruction classes (PE@PF) to members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Teamwork

Education

High school diploma/GED

Tools

POS system

Job description

Part- Time: Starting at $12 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don't just work in fitness - we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

Part- Time: Starting at $12 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don't just work in fitness - we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference.

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

Customer Service Representative Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Qualifications

Job Requirements

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Physical Demands

• Frequent lifting, carrying, pushing, and pulling
• Must be able to lift up to 75 lbs.
• Will encounter cleaning chemicals during shift
• Frequent climbing, balancing, kneeling and crouching during shift
• Continual reaching with hands/fingers/arms during shift