FT CALL CENTER REPRESENTATIVE - WORK FROM HOME

Transformations Care Network; Lubbock (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

Transformations Care Network is seeking a Customer Service representative for a fully remote position. The role involves handling inbound calls, providing support to individuals in crisis, and maintaining documentation. Ideal candidates will collaborate with a diverse team to ensure care continuity.

Benefits

Medical

Dental

Vision

401K

Responsibilities

• Handle inbound calls and conduct initial screenings.
• Provide compassionate support to individuals in crisis.
• Maintain accurate documentation and ensure compliance.

Job description

Customer Service / Fully Remote

Location: Anywhere in U.S.

Compensation: Up to $23 per hour

Benefits: Medical, dental & vision; 401K

Job Responsibilities:

1. Handle inbound calls, conducting initial screenings and assessments to gather vital information.
2. Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.
3. Maintain accurate documentation of client information and ensure compliance with privacy regulations.
4. Collaborate with a diverse team to ensure seamless transitions and continuity of care.

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