FT Business Office Manager

Aventura at Walton Hills; Ohio; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits for eligible

Supportive leadership team

Professional growth opportunities

Meaningful work in a resident-focused

Positive and collaborative workplace

Job summary

Aventura at Walton Hills is seeking an experienced Business Office Manager to oversee the day-to-day administrative and financial functions of the facility, ensuring accurate records, timely billing, and excellent customer service.

The role involves managing resident billing, AR, collections, and payment processing, maintaining financial records, and coordinating with nursing, social services, and leadership to resolve issues.

Qualifications

• Degree in business, accounting, healthcare administration or related field.
• Experience in business office, healthcare, long-term care or similar environment.
• Experience with Medicare/Medicaid billing and accounts receivable.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office and billing/accounting systems.
• Ability to maintain confidentiality.

Responsibilities

• Manage daily operations of the business office and ensure efficient administrative processes.
• Oversee resident billing, accounts receivable, collections and payment processing.
• Maintain accurate resident financial records and update information as needed.
• Assist with Medicaid, Medicare, private-pay and other payer-related billing and documentation.
• Monitor outstanding accounts and follow up on unpaid balances.
• Work with residents and families on billing questions, balances, payment arrangements, and documentation.
• Process admissions, discharges and changes in resident financial status.
• Maintain organized financial and administrative records per policies and regulatory requirements.
• Prepare reports and provide financial information to facility leadership as needed.
• Collaborate with Administrator and other departments to resolve account issues.
• Assist with audits and ensure documentation is complete and available.
• Handle confidential resident and financial information with discretion.
• Support payroll, accounts payable, purchasing, and other office functions as assigned.
• Ensure compliance with policies, state and federal regulations and long-term care requirements.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Microsoft Office

Billing systems

Independent worker

Education

Associate or bachelor’s degree in business

Healthcare administration background

Accounting/finance background

Tools

Billing software

Accounting software

Job description

Now Hiring: Full-Time Business Office Manager

Aventura at Walton Hills

Aventura at Walton Hills is seeking an experienced and detail-oriented Business Office Manager to join our team. The Business Office Manager is responsible for overseeing the day-to-day administrative and financial functions of the facility while ensuring accurate records, timely billing, and excellent customer service.

What We Offer

• Competitive compensation
• Comprehensive benefits for eligible employees
• Supportive leadership team
• Professional growth opportunities
• Meaningful work in a resident-focused environment
• Positive and collaborative workplace

Position Responsibilities

• Manage the daily operations of the business office and ensure efficient administrative processes.
• Oversee resident billing, accounts receivable, collections, and payment processing.
• Maintain accurate resident financial records and ensure information is updated as needed.
• Assist with Medicaid, Medicare, private-pay, and other payer-related billing and documentation.
• Monitor outstanding accounts and follow up on unpaid balances.
• Work closely with residents and families regarding billing questions, account balances, payment arrangements, and financial documentation.
• Process admissions, discharges, and changes in resident financial status accurately and timely.
• Maintain organized financial and administrative records in accordance with facility policies and regulatory requirements.
• Prepare reports and provide financial information to facility leadership as needed.
• Collaborate with the Administrator, corporate billing team, nursing department, social services, and other departments to resolve account issues.
• Assist with audits and ensure required documentation is complete and readily available.
• Handle confidential resident and financial information with professionalism and discretion.
• Support payroll, accounts payable, purchasing, and other office functions as assigned.
• Ensure compliance with company policies, state and federal regulations, and applicable long-term care requirements.

Qualifications

• Associate or bachelor's degree in business, accounting, healthcare administration, or a related field preferred.
• Previous experience in a business office, healthcare, long-term care, skilled nursing, or related environment.
• Experience with Medicare, Medicaid, insurance billing, and accounts receivable is highly preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive financial information.
• Proficiency with Microsoft Office and computerized billing/accounting systems.
• Ability to work independently while collaborating effectively with facility leadership and staff.

Join Our Team!

If you are an organized and motivated professional with experience in healthcare business office operations and are looking for an opportunity to make a difference, Aventura at Walton Hills wants to hear from you!