FT Assistant Deli Bakery Manager

Food Lion; Charlotte (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Full-Time Assistant Deli Bakery Manager in Charlotte, NC. The role involves managing deli operations, ensuring excellent customer service, and supporting financial goals. Ideal candidates will have leadership skills and a high school diploma. Join a diverse team committed to delivering quality service.

Qualifications

• Leadership and team management skills required.
• Effective communication and customer service skills essential.

Responsibilities

• Manage Deli Bakery department in the absence of the manager.
• Ensure compliance with regulations and company policies.
• Maintain a positive shopping experience for customers.

Skills

Leadership

Customer Service

Communication

Education

High school diploma or equivalent

Job description

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Address: USA-NC-Charlotte-7400 Candlewych Lane

Store Code: Store 01262 Deli (7220669)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
• Daily management of labor (i.e., expected live) and coaching associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
• Support the achievement of budgeted financial and operating results
• Maintain an enthusiastic customer service atmosphere, ensuring fast, easy, friendly service to create a positive shopping experience
• Model outstanding customer service and utilize product knowledge to offer solutions exceeding customer expectations
• Control store expenses through proper ordering, care for supplies and equipment
• Utilize company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems
• Maintain department appearance, quality, variety, safety, food safety, and sanitation standards
• Create and manage Deli Bakery HMS schedules to ensure excellent customer service
• Oversee ordering, receiving, preparation, and display of merchandise according to policies
• Observe and correct unsafe conditions to prevent accidents
• Ensure compliance with regulations and company policies
• Record and report accidents and monitor shrink to prevent losses
• Utilize advertising and sales promotion materials appropriately
• Maintain security standards and personal appearance guidelines
• Complete required training courses and meet physical requirements of the position
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Leadership and team management skills
• Understanding of store operations and merchandising preferred
• Effective communication and customer service skills
• Willingness to learn multiple tasks and technical requirements
• Ability to solve problems using technical information
• Minimum age requirements met
• Certification as a Food Safety Manager or ability to obtain within 90 days

Physical Requirements

• Ability to use computers and communication systems
• Ability to push/pull up to 2000 lbs with a pallet jack
• Lift up to 15 lbs continuously, 25 lbs frequently, 50 lbs occasionally
• Pull or push up to 75 lbs occasionally
• Stand continuously, walk short distances, handle substances, perform repetitive motions
• Work in extreme temperatures for short periods
• Sufficient visual ability for reading documents

Food Lion is an equal opportunity employer and values diversity.