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DCI Solutions is seeking a seasoned FSR Analyst to work closely with analysts, train users, and mentor teams. You will troubleshoot issues, develop new use cases, and collaborate with the engineering group to improve products.
Responsibilities include desk-side and classroom training, building initial dashboards, and supporting briefings with senior leaders in a global enterprise setting. A TS/SCI clearance and DoD experience are required.
Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product Attend and provide assistance during briefings with senior leaders Build initial dashboard products and assist users with building questions Answer questions from senior leaders