FSET Lead Career Advisor: Coach & Program Leader

Equus Workforce Solutions; Racine (WI); On-site; USD 55,000 - 72,000; Full time

Job summary

Equus Workforce Solutions is seeking a FSET Lead Career Adviser to mentor and coach case management staff, oversee service quality and participant outcomes, and ensure adherence to program requirements.

You will lead staff development efforts, guide performance discussions, and drive continuous improvement, aligning with federal and state guidelines while promoting participant-centered service delivery.

Qualifications

• Associate degree or equivalent combination of education and relevant experience.
• Minimum three (3) years of experience in workforce development, career coaching, employment services, case management, human services, or a related field.
• Demonstrated experience coaching, mentoring, training, or leading staff.
• Strong understanding of participant-centered case management and career planning practices.

Responsibilities

• Provide day-to-day coaching and guidance to case management staff.
• Support onboarding, training, mentoring, and ongoing professional development activities.
• Foster a culture of accountability, collaboration, continuous improvement, and exceptional customer service.
• Lead team meetings, case staffing sessions, and performance discussions.
• Ensure participant assessments and employability plans align with program requirements.

Skills

Coaching

Staff development

Data analysis

Communication

Organization

Case management systems

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Case management systems

Data reporting tools

Job description

Equus Workforce Solutions is seeking a FSET Lead Career Adviser to mentor and coach case management staff, oversee service quality and participant outcomes, and ensure adherence to program requirements.

You will lead staff development efforts, guide performance discussions, and drive continuous improvement, aligning with federal and state guidelines while promoting participant-centered service delivery.