FSA Operations Analyst Associate - Finance Ops & Enrollment

Sentinel Group; Northern (KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

PTO (vacation, sick, personal time)

12 Paid Holidays

Medical, Dental, Vision

Retirement Plan with 4% Employer Match

Parental Leave

Job summary

Sentinel Group in the United States is seeking an FSA Operations Analyst to join our team. This entry-level role focuses on contribution payroll processing, eligibility/enrollment file processing, and daily operational tasks to support plan administration.

The ideal candidate communicates effectively, multi-tasks, and prioritizes responsibilities for clients and vendors. Experience in financial services and dashboards is valued; strong MS Office and CRM skills are required.

Qualifications

• Experience supporting plan operations and payroll processing.
• Strong communication and organizational skills.
• Ability to learn new systems quickly (CRM, recordkeeping).
• Detail oriented with the ability to prioritize tasks.

Responsibilities

• Monitor, process, and reconcile contribution files for reimbursement plans through our recordkeeping systems
• Monitor, process, and reconcile eligibility/enrollment files for reimbursement plans through our recordkeeping systems
• Initiate funding requests (ACH) and reconcile received deposits for plan contributions
• Generate and review various contributions reports
• Process and post participant contributions transactions
• Assist internal teams with responding to client inquiries
• Proficient in Microsoft Office programs and the ability to quickly learn new systems (CRMs, recordkeeping, etc.)
• Monitor Inbox and log certain requests in the CRM
• Follow up with client and/or Account Managers on NIGO requests
• Perform other duties and participate in special projects as assigned

Skills

Problem solving

Operational thinking

Communication skills

Multi-tasking

Detail oriented

Team collaboration

Initiative

Meet deadlines

MS Office proficiency

Tools

MS Office

CRM systems

Recordkeeping systems

Job description

Sentinel Group in the United States is seeking an FSA Operations Analyst to join our team. This entry-level role focuses on contribution payroll processing, eligibility/enrollment file processing, and daily operational tasks to support plan administration.

The ideal candidate communicates effectively, multi-tasks, and prioritizes responsibilities for clients and vendors. Experience in financial services and dashboards is valued; strong MS Office and CRM skills are required.