Frozen Foods Lead - Customer-First Store Supervisor

Kroger; Albuquerque (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Job summary

The Kroger family of companies is seeking a Store Department Lead in Albuquerque, NM to direct and supervise Frozen Foods operations, deliver exceptional customer service, and ensure safe, clean environments. You will help implement promotions, manage inventory, and partner with store management to meet budgets and sales targets.

The role emphasizes staff training, scheduling, and adherence to health and safety standards, with opportunity for growth in a large national grocer.

Qualifications

• Retail experience is required or preferred.
• Ability to handle stressful situations in a retail environment.
• Must be at least 18 years old.
• High school education or equivalent preferred.
• Second language skills are a plus.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates and support teamwork to reach store goals.
• Establish department performance goals and empower staff to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to laws, guidelines and food safety regulations.

Skills

Retail experience

Second language

Math basics

Stress management

Customer service

Age 18+

Education

High school education or equivalent preferred

Job description

The Kroger family of companies is seeking a Store Department Lead in Albuquerque, NM to direct and supervise Frozen Foods operations, deliver exceptional customer service, and ensure safe, clean environments. You will help implement promotions, manage inventory, and partner with store management to meet budgets and sales targets.

The role emphasizes staff training, scheduling, and adherence to health and safety standards, with opportunity for growth in a large national grocer.