Frozen Foods Dept Lead - Elevate Customer Experience

Kroger; Gainesville (GA); On-site; USD 52,000 - 72,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Growth opportunities

Job summary

Kroger in Gainesville, GA is seeking a part-time department supervisor for the Frozen Foods area. You will lead a team, promote customer service excellence, manage inventory, and execute promotions to meet store goals.

Responsibilities include scheduling, training, budgeting awareness, and ensuring compliance with safety and food handling regulations. The role emphasizes teamwork and a customer-first approach in a fast-paced retail environment.

Qualifications

• Customer service experience and strong interpersonal skills.
• Ability to lead a team and manage a department.
• Experience with retail operations and sales goals.
• Knowledge of inventory and ordering processes.
• Effective scheduling to handle customer flow.
• Clear communication with associates and store management.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to team.
• Collaborate to achieve store goals and budgets.
• Set performance goals and empower the team to meet targets.
• Schedule to manage customer volume during hours of operation.
• Train associates and participate in performance reviews.
• Adhere to laws and company guidelines.
• Create an inviting environment and answer product questions.

Skills

Customer service

Leadership

Retail operations

Inventory management

Scheduling

Communication

Stress management

Languages

Education

High school diploma

Job description

Kroger in Gainesville, GA is seeking a part-time department supervisor for the Frozen Foods area. You will lead a team, promote customer service excellence, manage inventory, and execute promotions to meet store goals.

Responsibilities include scheduling, training, budgeting awareness, and ensuring compliance with safety and food handling regulations. The role emphasizes teamwork and a customer-first approach in a fast-paced retail environment.