Frozen Foods Lead: Customer-First Supervisor

Kroger; Topeka (KS); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger in Topeka, KS seeks an energetic department leader for Frozen Foods. You will oversee daily operations, train staff, manage schedules, and ensure top customer service. You will promote a welcoming store atmosphere and protect safety and quality standards across all duties.

Responsibilities include staff communication, goal setting, overcoming busy periods, and executing promotions with store management. This role drives department success and customer satisfaction.

Qualifications

• Basic math skills for everyday counting and transactions.
• Ability to handle stressful situations in a fast-paced retail environment.
• Must be at least 18 years old.
• High school education or equivalent preferred.
• Retail experience is required or preferred.
• Second language skills are a plus.

Responsibilities

• Promote trust and respect among associates.
• Communicate department and job information to staff.
• Collaborate with associates and promote teamwork to meet goals.
• Set department performance goals and empower teams to reach them.
• Schedule to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to all laws and company guidelines.
• Create a welcoming environment and answer product questions.

Skills

Basic math

Stress management

18+ age

Retail experience

Second language

Education

High school education or equivalent

Job description

Kroger in Topeka, KS seeks an energetic department leader for Frozen Foods. You will oversee daily operations, train staff, manage schedules, and ensure top customer service. You will promote a welcoming store atmosphere and protect safety and quality standards across all duties.

Responsibilities include staff communication, goal setting, overcoming busy periods, and executing promotions with store management. This role drives department success and customer satisfaction.