FROZEN FOOD/LEAD CLERK

Kroger; Gainesville (GA); On-site; USD 52,000 - 72,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Growth opportunities

Job summary

Kroger in Gainesville, GA is seeking a part-time department supervisor for the Frozen Foods area. You will lead a team, promote customer service excellence, manage inventory, and execute promotions to meet store goals.

Responsibilities include scheduling, training, budgeting awareness, and ensuring compliance with safety and food handling regulations. The role emphasizes teamwork and a customer-first approach in a fast-paced retail environment.

Qualifications

• Customer service experience and strong interpersonal skills.
• Ability to lead a team and manage a department.
• Experience with retail operations and sales goals.
• Knowledge of inventory and ordering processes.
• Effective scheduling to handle customer flow.
• Clear communication with associates and store management.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to team.
• Collaborate to achieve store goals and budgets.
• Set performance goals and empower the team to meet targets.
• Schedule to manage customer volume during hours of operation.
• Train associates and participate in performance reviews.
• Adhere to laws and company guidelines.
• Create an inviting environment and answer product questions.

Skills

Customer service

Leadership

Retail operations

Inventory management

Scheduling

Communication

Stress management

Languages

Education

High school diploma

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• •Promote trust and respect among associates.
• •Communicate company, department, and job specific information to associates.
• •Collaborate with associates and promote teamwork to help achieve company/store goals.
• •Establish performance goals for department and empower associates to meet or exceed targets.
• •Develop adequate scheduling to manage customer volume throughout hours of operation.
• •Train and develop associates on performance of their job and participate in the performance appraisal process.
• •Adhere to all local, state and federal laws, and company guidelines.
• •Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• •Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• •Display a positive attitude.
• •Develop and implement a department business plan to achieve desired results.
• •Understand the store’s layout and be able to locate products.
• •Create and execute sales promotions in partnership with store management.
• •Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
• •Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• •Stay current with present, future, seasonal and special ads.
• •Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• •Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• •Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
• •Plan, organize and supervise the inventory process.
• •Train department associates on inventory/stocking and Computer Assisted Ordering.
• •Adhere to all food safety regulations and guidelines.
• •Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• •Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years of age
• High school education or equivalent preferred
• Retail Experience
• Second language (speaking, reading and/or writing)

Job Info

• Job Identification 229245
• Job Category Store Operations
• Posting Date 09/13/2026, 06:05 PM
• Locations 1931 Jesse Jewell Pkwy SE, Gainesville, GA, 30501, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• – A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• – Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• – Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• – Valuable associate discounts on purchases, including food, travel, technology and so much more.
• – Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• – Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.