Frozen Foods Dept Lead — Customer-First, Growth & Benefits

Kroger Co.; Conifer (CO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition assistance

Growth opportunities

Job summary

Kroger Co. is seeking a friendly, customer-focused team member for store operations in Conifer, CO. You’ll help customers, maintain a clean, safe department, and support the manager in achieving sales goals.

Responsibilities include answering product questions, stocking shelves, monitoring temperatures, and following food safety guidelines to ensure high quality and customer satisfaction.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Inform customers of frozen food specials.
• Recommend frozen food items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review sell-by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

Skills

18 or older

Stress management

Basic math

Second language

Job description

Kroger Co. is seeking a friendly, customer-focused team member for store operations in Conifer, CO. You’ll help customers, maintain a clean, safe department, and support the manager in achieving sales goals.

Responsibilities include answering product questions, stocking shelves, monitoring temperatures, and following food safety guidelines to ensure high quality and customer satisfaction.