Frozen Foods Department Lead - Elevate Customer Experience

Hy-Vee; Grimes (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hy-Vee in Grimes, IA seeks a Frozen Foods Department Manager to lead daily operations in a fast-paced grocery setting. You will uphold excellent customer service, manage staff, and ensure product freshness.

This role involves scheduling, pricing, inventory, and training. You will collaborate with store leadership to meet store goals and maintain department standards in sanitation and appearance.

Qualifications

• High school diploma or equivalent and related experience.
• Prior retail/department management experience preferred.
• Strong customer service and leadership abilities.

Responsibilities

• Sets department standards for service, cleanliness and profitability.
• Greet customers and provide prompt, courteous assistance.
• Recruit, train, and supervise department staff.
• Schedule weekly work and manage inventory and pricing.
• Ensure proper storage, hygiene, and safety procedures.
• Analyze sales trends and prepare promotions.

Skills

Customer service

Leadership

Teamwork

Problem solving

Education

High school diploma

Tools

Cash register system

POS hardware

Job description

Hy-Vee in Grimes, IA seeks a Frozen Foods Department Manager to lead daily operations in a fast-paced grocery setting. You will uphold excellent customer service, manage staff, and ensure product freshness.

This role involves scheduling, pricing, inventory, and training. You will collaborate with store leadership to meet store goals and maintain department standards in sanitation and appearance.