Frozen Foods Dept. Lead: Elevate Service & Freshness

Hy-Vee; Washington (District of Columbia); Vor Ort; USD 30.000 - 39.000; Vollzeit

Zusammenfassung

Hy-Vee in Washington, DC is seeking a Frozen Foods Department Manager to lead the department, uphold service standards, improve profitability, and ensure product freshness. You will manage displays, pricing, inventory, and in-store promotions, while fostering a friendly shopping environment.

The role involves supervising staff, scheduling, training, and communicating with store leadership to meet department goals and customer expectations.

Qualifikationen

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Aufgaben

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Assists customers by escorting them to products, securing items, loading or unloading heavy items, and passing along customer suggestions or requests.

Kenntnisse

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Ausbildung

High school diploma or related work experience

Jobbeschreibung

Hy-Vee in Washington, DC is seeking a Frozen Foods Department Manager to lead the department, uphold service standards, improve profitability, and ensure product freshness. You will manage displays, pricing, inventory, and in-store promotions, while fostering a friendly shopping environment.

The role involves supervising staff, scheduling, training, and communicating with store leadership to meet department goals and customer expectations.