Frozen Foods Department Lead — Customer Experience Champion

Kroger; Newton (KS); On-site; USD 52,000 - 64,000; Full time

Job summary

Kroger in Newton, KS is seeking a Department Manager for Frozen Foods to lead daily operations, deliver exceptional customer service, and drive department sales. This role requires supervising the team, managing inventory, and coordinating with store management to execute promotions and maintain safety standards.

You will train and develop associates, monitor performance, and ensure adherence to company policies while delivering a high-quality shopping experience for customers in a fast-paced

Qualifications

• Effective communication skills and basic math ability.
• Ability to handle stressful situations in a fast-paced retail environment.
• Must be at least 18 years of age.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Achieve sales and profit goals established for the department.
• Direct and supervise all functions, duties and activities for the department.
• Support the day-to-day functions of the Frozen Foods operations.
• Adhere to all local, state and federal laws, and company guidelines.
• Train and develop associates on performance and participate in the appraisal process.
• Create and execute a department business plan to achieve desired results.
• Plan, organize and supervise inventory processes and price changes.

Skills

Effective communication

Basic math

Ability to handle stressful situations

18 years or older

Education

High school education or equivalent

Job description

Kroger in Newton, KS is seeking a Department Manager for Frozen Foods to lead daily operations, deliver exceptional customer service, and drive department sales. This role requires supervising the team, managing inventory, and coordinating with store management to execute promotions and maintain safety standards.

You will train and develop associates, monitor performance, and ensure adherence to company policies while delivering a high-quality shopping experience for customers in a fast-paced