FROZEN FOOD/LEAD CLERK

Mariano's; Western Springs (IL); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking dedicated individuals to enhance customer experiences through exceptional service. This role involves supervising operations, achieving sales goals, and fostering a positive environment for both customers and associates. With a commitment to diversity and inclusion, you'll be part of a team that values growth and support. Whether you're looking for a part-time role or a new career path, this opportunity offers the chance to thrive in a dynamic environment where your contributions truly matter.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Must be at least 18 years of age.
• Management experience preferred.
• Retail experience is beneficial.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on job performance.
• Create an environment that makes customers feel welcome.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school education or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum qualifications:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years of age

Desired qualifications:

• High school education or equivalent preferred
• Management experience preferred
• Retail Experience
• Second language (speaking, reading, and/or writing)

Additional responsibilities include:

• Promoting trust and respect among associates.
• Communicating company, department, and job-specific information to associates.
• Collaborating with associates and promoting teamwork to help achieve company/store goals.
• Establishing performance goals for the department and empowering associates to meet or exceed targets.
• Developing adequate scheduling to manage customer volume throughout hours of operation.
• Training and developing associates on their job performance and participating in the performance appraisal process.
• Adhering to all local, state, and federal laws, and company guidelines.
• Creating an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gaining and maintaining knowledge of products sold within the department and responding to questions and making suggestions about products.
• Displaying a positive attitude.
• Developing and implementing a department business plan to achieve desired results.
• Understanding the store's layout and being able to locate products.
• Creating and executing sales promotions in partnership with store management.
• Informing and educating department associates about current, upcoming, and special in-store promotions, especially those that affect frozen foods.
• Preparing and submitting seasonal critiques for the sales and merchandising supervisor.
• Staying current with present, future, seasonal, and special ads.
• Assisting store management in preparing the store/department budget, profit and loss reviews, and taking appropriate action on all financial reports.
• Maintaining awareness of inventory/stocking conditions and noting any discrepancies.
• Scheduling daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Planning, organizing, and supervising the inventory process.
• Training department associates on inventory/stocking and Computer Assisted Ordering.
• Adhering to all food safety regulations and guidelines.
• Reporting safety risks, issues, and illegal activities, including robbery, theft, or fraud.
• Performing the essential functions of this position with or without reasonable accommodation.