FROZEN FOOD/LEAD CLERK

Mariano's; Chicago (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking dedicated individuals to create outstanding customer experiences through exceptional service. This role involves managing a team, ensuring a safe and welcoming environment, and achieving sales goals. With opportunities for growth and a commitment to associate well-being, this position is perfect for those who are caring, purpose-driven, and eager to learn. Join a diverse team that values respect, integrity, and community, and help us feed the human spirit while building a rewarding career.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Training programs for growth

Qualifications

• Effective communication and basic math skills are essential.
• Management and retail experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates while managing scheduling.
• Ensure compliance with food safety regulations.

Skills

Effective communication skills

Basic math skills

Stress management

Second language skills

Education

High school education or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Mariano's and Kroger

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you need reasonable accommodation to complete a job application or participate in the hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick pay based on eligibility and service length.
• Emotional and financial support with free counseling and confidential financial tools and coaching.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Potential for growth through training programs and diverse career pathways.

For more information, please visit our Benefits Page.

Minimum and Desired Qualifications

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years old

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Second language skills (speaking, reading, and/or writing)

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information.
• Collaborate and promote teamwork to achieve goals.
• Establish and monitor performance goals.
• Manage scheduling to handle customer volume.
• Train and develop associates, participate in performance appraisals.
• Adhere to laws and company guidelines.
• Create a welcoming environment for customers.
• Maintain knowledge of products and respond to customer questions.
• Display a positive attitude.
• Develop and implement business plans to achieve results.
• Understand store layout and locate products.
• Create and execute sales promotions.
• Inform and educate about promotions.
• Assist in financial and inventory management.
• Ensure compliance with food safety regulations.
• Report safety risks, issues, and illegal activities.
• Perform essential functions with or without reasonable accommodation.