FROZEN FOOD/LEAD CLERK

Pick 'n Save in; Waupaca (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Frozen Food Lead Clerk to create an outstanding customer experience through exceptional service. In this role, you will supervise the Frozen Foods department, ensuring a safe and clean environment while achieving sales and profit goals. Your leadership will empower associates to deliver excellent customer service and meet performance targets. If you have a passion for retail and enjoy working in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Must be at least 18 years of age.
• Management experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on job performance.
• Create an environment that makes customers feel welcome.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school education or equivalent

Job description

FROZEN FOOD/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals for the department, and monitor and control all quality assurance standards. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day operations of the Frozen Foods department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years of age

Desired Qualifications

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Second language skills (speaking, reading, and/or writing)

Key Responsibilities

1. Promote trust and respect among associates.
2. Communicate company, department, and job-specific information to associates.
3. Collaborate with associates and promote teamwork to help achieve company/store goals.
4. Establish performance goals for the department and empower associates to meet or exceed targets.
5. Develop adequate scheduling to manage customer volume throughout hours of operation.
6. Train and develop associates on job performance and participate in performance appraisals.
7. Adhere to all local, state, and federal laws, and company guidelines.
8. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
9. Maintain knowledge of products sold within the department and respond to questions and suggestions.
10. Display a positive attitude.
11. Develop and implement a department business plan to achieve desired results.
12. Understand the store layout and locate products efficiently.
13. Create and execute sales promotions in partnership with store management.
14. Inform and educate associates about current and upcoming promotions, especially those affecting frozen foods.
15. Prepare and submit seasonal critiques for sales and merchandising.
16. Stay current with store ads and promotions.
17. Assist in preparing the store/department budget and review financial reports, taking appropriate actions.
18. Monitor inventory and stocking conditions, noting discrepancies.
19. Update shelf tags and promotional signs for price changes.
20. Plan, organize, and supervise inventory processes.
21. Train associates on inventory management and Computer Assisted Ordering.
22. Adhere to food safety regulations and guidelines.
23. Report safety risks, issues, and illegal activities such as theft or fraud.
24. Perform essential functions with or without reasonable accommodation.