FROZEN FOOD/LEAD CLERK

Pick 'n Save in; Oshkosh (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading grocery store in Oshkosh is seeking a Frozen Food/Lead Clerk to enhance customer experience and oversee department operations. The role involves ensuring quality standards, training staff, and achieving sales goals. Ideal candidates will possess strong communication skills and a background in retail management.

Qualifications

• Must be at least 18 years of age.
• Management experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on their job performance.
• Create and execute sales promotions.

Skills

Communication

Stress Management

Teamwork

Education

High School Education

Job description

FROZEN FOOD/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years of age

Desired Qualifications:

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Second language (speaking, reading, and/or writing)

Key Responsibilities:

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, and company guidelines.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Display a positive attitude.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and locate products efficiently.
• Create and execute sales promotions in partnership with store management.
• Inform and educate associates about current, upcoming, and special in-store promotions, especially those affecting frozen foods.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Stay current with present, future, seasonal, and special ads.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate actions on financial reports.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Schedule price changes by updating shelf tags and promotional signs.
• Plan, organize, and supervise the inventory process.
• Train associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Report safety risks, issues, and illegal activities such as robbery, theft, or fraud.
• Perform essential functions of this position with or without reasonable accommodation.