Frontline Tour Guide & Info Desk Ambassador

State of Indiana; Indianapolis (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

The State of Indiana is hiring a tour guide for the Indiana Department of Administration. You will staff the Information Desk, greet visitors, and conduct guided tours during working hours.

This seasonal role starts at $15.17 per hour and may reflect education or experience. No benefits are offered; position is limited to 180 working days in an eleven-month period. Assistance is available via [e-mail].

Qualifications

• Working knowledge of general office functions and clerical procedures.
• Active listening and strong written/verbal communication.
• Excellent organizational skills with ability to prioritize tasks.
• Attention to detail and proofreading skills.
• Proficient computer skills including Microsoft Word and Excel.
• Ability to work with sensitive documents and information.
• Ability to work independently and provide professional customer service.
• A High School Diploma or HSE with 1+ years of related experience.

Responsibilities

• Supports daily operations by performing general office tasks.
• Communicates with customers and staff to disseminate or explain information.
• Reviews records to respond to requests efficiently.
• Types forms, memos, and other materials.
• Maintains filing systems for easy retrieval.
• Checks emails, sends faxes, makes copies, and updates databases.
• Answers phones and directs inquiries appropriately.
• Trains staff on basic computer applications and procedures.
• Completes tasks or projects assigned by supervisor in a timely manner.

Skills

Office functions

Active listening

Communication skills

Organizational skills

Attention to detail

Microsoft Word

Microsoft Excel

Database tools

Independent work

Customer service

Education

High School Diploma or HSE

Tools

Case management tools

Database tools

Job description

The State of Indiana is hiring a tour guide for the Indiana Department of Administration. You will staff the Information Desk, greet visitors, and conduct guided tours during working hours.

This seasonal role starts at $15.17 per hour and may reflect education or experience. No benefits are offered; position is limited to 180 working days in an eleven-month period. Assistance is available via [e-mail].