Frontline Teller: Service-Driven & Relationship Builder

The-First-National-Bank-in-Sioux-Falls; Dell Rapids (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Short-term disability

Long-term disability

Job summary

The First National Bank in Sioux Falls is seeking a Teller to handle daily customer transactions and provide basic financial services. You will build customer relationships by recognizing opportunities and making referrals, using knowledge of bank products to maximize relationships.

The schedule is Monday to Friday, 8:00 am – 5:00 pm with rotating Saturdays 9:00 am – 12:00 pm, and you will engage with customers in person, via drive-thru, and over the phone.

Qualifications

• Excellent verbal and written communication skills.
• Ability to recognize opportunities and make referrals to maximize account relationships.
• Accurate handling of deposits, withdrawals, and related banking transactions.

Responsibilities

• Execute the Sales and Service program of the department when working with customers.
• Provide friendly and helpful customer service by addressing inquiries and resolving issues.
• Engage with customers by asking questions and using active listening to identify needs.
• Process transactions including deposits, withdrawals, check cashing, and fund transfers, and assist with Safe Deposit Box access.
• Balance cash drawers and maintain accuracy at end of day; stay compliant with banking regulations.

Skills

Customer service

Communication

Referral selling

Tools

Banking software

Job description

The First National Bank in Sioux Falls is seeking a Teller to handle daily customer transactions and provide basic financial services. You will build customer relationships by recognizing opportunities and making referrals, using knowledge of bank products to maximize relationships.

The schedule is Monday to Friday, 8:00 am – 5:00 pm with rotating Saturdays 9:00 am – 12:00 pm, and you will engage with customers in person, via drive-thru, and over the phone.