Frontline Teller: Friendly Service & Digital Guidance

Coca-Cola Beverages Northeast

Village of Massena (NY)

On-site

USD 23,000 - 30,000

Part time

14 days+

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Benefits offered by this job

11 paid holidays
401K with match
Pension
Medical, Vision & Dental insurance
Banking discounts

Job summary

Community Financial System, Inc. seeks a friendly Teller to deliver accurate transactions and warm, customer-focused service at our branch. You will handle deposits, withdrawals, check cashing, and routine inquiries while maintaining cash balance and security.

The role emphasizes needs-based conversations, digital tool education, and collaboration with teammates to support branch operations and exceptional customer experiences. 30 hours weekly, on site in Massena NY.

Qualifications

  • High School Diploma or GED required; ability to complete internal teller and product training.
  • Must be 18 years or older and able to travel to training; reliable transportation.
  • Willingness to learn and adapt to banking software and processes.

Responsibilities

  • Process routine financial transactions with accuracy and balance cash drawer.
  • Assist customers with needs-based conversations and educate on digital banking tools.
  • Refer customers to branch partners for additional services and solutions.
  • Support lobby and queue management and maintain security and confidentiality.

Skills

Interpersonal skills
Communication
Attention to detail
Math proficiency
Procedures & compliance
Customer service
Adaptability

Education

High School Diploma or GED

Tools

Banking systems

Job description

Community Financial System, Inc. seeks a friendly Teller to deliver accurate transactions and warm, customer-focused service at our branch. You will handle deposits, withdrawals, check cashing, and routine inquiries while maintaining cash balance and security.

The role emphasizes needs-based conversations, digital tool education, and collaboration with teammates to support branch operations and exceptional customer experiences. 30 hours weekly, on site in Massena NY.

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