Frontline Team Leader - Customer-Driven Ops

Champion Xpress Carwash; Espanola (NM); On-site; USD 22,000 - 23,000; Full time

Job summary

Champion Xpress Carwash in Espanola, NM, is seeking a Team Leader to assist with day-to-day team leading, training, and coaching while upholding company values, policies, culture, and brand standards at all times. The Team Leader must adhere to company principles, values, and policies to deliver high levels of customer service.

Responsibilities include coaching and developing staff, ensuring safety and policy adherence, driving guest satisfaction, and maintaining a clean, safe site with

Qualifications

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Responsibilities

• Safety Adherence
• Team Presentation
• Daily Reporting
• Process Training
• RolePlay Leader
• Task Leader
• Receive packages
• Daily Cleaning Checklist
• Incident Claim Initial Contact
• Tier 1 Mechanical Solutions

Skills

Organizational skills

Time management

Verbal and written communication

Leadership experience

Education

High school diploma or equivalent

Job description

Champion Xpress Carwash in Espanola, NM, is seeking a Team Leader to assist with day-to-day team leading, training, and coaching while upholding company values, policies, culture, and brand standards at all times. The Team Leader must adhere to company principles, values, and policies to deliver high levels of customer service.

Responsibilities include coaching and developing staff, ensuring safety and policy adherence, driving guest satisfaction, and maintaining a clean, safe site with