Frontline Retail Banker — Customer Service & Accounts

Monet Bank; Addison (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K with company match

11 paid holidays

Accrue up to 17 vacation/sick days

Job summary

A Texas-based retail bank seeks a Retail Banking Specialist to join their team in Addison, TX. The role requires exceptional customer service skills and prior experience in banking or as a teller. Responsibilities include processing transactions, enhancing customer satisfaction, and ensuring compliance with bank policies. Candidates should have a high school diploma, strong attention to detail, and effective problem-solving skills. Benefits include medical coverage, a 401K plan, paid holidays, and vacation days.

Qualifications

• Minimum 2-4 years of customer service experience required.
• Prior experience as a teller or new account representative preferred.
• Outstanding listening and communication skills, both written and verbal.

Responsibilities

• Process customer transactions accurately and efficiently.
• Conduct teller transactions such as cashing checks and processing deposits.
• Enhance customer satisfaction by developing good professional relationships.

Skills

Customer service orientation

Attention to detail

Effective problem-solving

Interpersonal communication

Time management

Education

High School diploma or equivalent

Tools

Microsoft Office

Banking software applications

Job description

A Texas-based retail bank seeks a Retail Banking Specialist to join their team in Addison, TX. The role requires exceptional customer service skills and prior experience in banking or as a teller. Responsibilities include processing transactions, enhancing customer satisfaction, and ensuring compliance with bank policies. Candidates should have a high school diploma, strong attention to detail, and effective problem-solving skills. Benefits include medical coverage, a 401K plan, paid holidays, and vacation days.