Customer-First Universal Banker | Bank Services & Accounts

NDBT (North Dallas Bank & Trust); Addison (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional bank in Addison, TX, is seeking a Universal Banker to handle customer transactions and service requests while ensuring an exceptional experience. The role requires a minimum of 2 years of customer service and teller/banker experience. Responsibilities include greeting customers, assisting with account maintenance, and utilizing needs-based assessments. Candidates must be able to work banking hours and occasionally Saturdays. Join a team that values growth, stability, and community service!

Qualifications

• Minimum 2 years customer service experience required.
• Minimum 2 years teller/banker experience in a regulated institution.
• Ability to work during banking hours and some Saturdays.

Responsibilities

• Perform maintenance and service duties for customers.
• Use needs-based assessment tools to analyze customer needs.
• Assist in opening, closing, and maintaining customer accounts.
• Educate customers on self-service and remote channels.
• Maintain goodwill and explore additional business opportunities.

Skills

Customer service

Cash handling

Strong listening skills

Needs-based assessment

Communication skills

Job description

A regional bank in Addison, TX, is seeking a Universal Banker to handle customer transactions and service requests while ensuring an exceptional experience. The role requires a minimum of 2 years of customer service and teller/banker experience. Responsibilities include greeting customers, assisting with account maintenance, and utilizing needs-based assessments. Candidates must be able to work banking hours and occasionally Saturdays. Join a team that values growth, stability, and community service!