Frontline Patient Access Specialist

R1 RCM Holdco Inc.; Spanish Fork (UT); On-site; USD 19,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits package

Growth opportunities

Training provided

Job summary

R1 RCM Inc. at Intermountain Spanish Fork Hospital in Utah seeks a part-time PRN Customer Service Representative - Patient Registration to be the first contact for patients, ensuring fast, compassionate access to care and accurate information collection across multiple systems.

You will assist with check-ins, insurance verification, and cost estimates, collaborating with care teams and receiving training for this frontline role in healthcare operations.

Qualifications

• High School Diploma or GED is required.
• Experience with patient access, medical registration, or front desk is a plus.
• Pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and collect accurate patient information quickly.
• Assist with insurance verification and collect co-pays when applicable.
• Provide cost estimates and help patients navigate coverage details.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Deliver compassionate, professional service in a fast-paced environment.

Skills

Exceptional customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Patient access experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. at Intermountain Spanish Fork Hospital in Utah seeks a part-time PRN Customer Service Representative - Patient Registration to be the first contact for patients, ensuring fast, compassionate access to care and accurate information collection across multiple systems.

You will assist with check-ins, insurance verification, and cost estimates, collaborating with care teams and receiving training for this frontline role in healthcare operations.