Patient Registration Concierge

R1-Rc; Spanish Fork (UT); On-site; USD 23,000 - 32,000; Part time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Intermountain Spanish Fork Hospital for PRN shifts. You will be the first friendly face patients meet when they check in, helping navigate registration and collect accurate information with compassion.

No healthcare background? Training is provided. This role blends technology with patient care in a fast-paced setting, requiring strong customer service, quick learning, and the ability to calm patients during

Qualifications

• High School Diploma or GED (required).
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Intermountain Spanish Fork Hospital for PRN shifts. You will be the first friendly face patients meet when they check in, helping navigate registration and collect accurate information with compassion.

No healthcare background? Training is provided. This role blends technology with patient care in a fast-paced setting, requiring strong customer service, quick learning, and the ability to calm patients during