Frontline Patient Access Specialist

R1-Rc; Logan (UT); On-site; USD 45,847,000 - 60,460,000; Full time

Job summary

R1 RCM Inc. in Logan, Utah is hiring a Patient Registration Representative for on-site shifts. You will greet patients, register them across multiple systems, collect demographics and co-pays, and answer questions to ensure fast access to care.

The role emphasizes compassionate communication, accuracy, and teamwork with nurses and clinicians to maintain smooth patient flow in a dynamic healthcare setting.

Qualifications

• Exceptional customer service experience
• Strong communication and interpersonal skills
• Ability to stay composed in fast-paced environments
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (not required)

Responsibilities

• Register patients across multiple computer systems quickly and accurately
• Answer phones and collect demographics and information
• Gather co-pays and provide cost estimates when applicable
• Collaborate with nurses and care teams to ensure smooth patient flow
• Navigate insurance plans and verify coverage details

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Logan, Utah is hiring a Patient Registration Representative for on-site shifts. You will greet patients, register them across multiple systems, collect demographics and co-pays, and answer questions to ensure fast access to care.

The role emphasizes compassionate communication, accuracy, and teamwork with nurses and clinicians to maintain smooth patient flow in a dynamic healthcare setting.