Frontline Optometric Assistant - Patient Care & Testing

VisionWorks; Nashville (TN); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Nashville seeks an OD Tech/Optometric Assistant to greet patients and guide them through eye exams with warmth and clarity. You’ll assist with preliminary testing and help customers choose products and services, delivering a friendly, human, bold experience.

In this part-time role, you will open/close the store as needed, maintain records, restock supplies, answer phones, and support the exam lane to ensure a smooth patient journey from check-in to checkout.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Will open/close the store/office to support business as needed.

Skills

Customer service

Phone etiquette

Friendly demeanor

Team player

Education

HS diploma or GED

Tools

Preliminary testing equipment

Eye care products knowledge

Job description

Visionworks in Nashville seeks an OD Tech/Optometric Assistant to greet patients and guide them through eye exams with warmth and clarity. You’ll assist with preliminary testing and help customers choose products and services, delivering a friendly, human, bold experience.

In this part-time role, you will open/close the store as needed, maintain records, restock supplies, answer phones, and support the exam lane to ensure a smooth patient journey from check-in to checkout.