Eye Care OD Tech: Patient Concierge (Part-Time)

Visionworks; Tennessee; Hybrid; USD 15,000 - 19,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks in Tennessee is seeking a friendly OD Tech/Optometric Assistant to be the welcoming face of our exam practice. You will guide patients through initial eye health checks, explain services, and support the interaction between the doctor and the sales floor.

This part-time role emphasizes accurate records, smooth transitions from exam to sales, and day-to-day store operations, including restocking, equipment cleaning, and answering phones.

Qualifications

• Experience in customer or patient service preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and educate on products/services.
• Perform day-to-day store operations to support the exam lane and patient experience, including restocking, equipment cleaning, and answering phones.
• Open/close the store to support business as needed.

Skills

Customer service

Education

HS diploma/GED

Job description

Visionworks in Tennessee is seeking a friendly OD Tech/Optometric Assistant to be the welcoming face of our exam practice. You will guide patients through initial eye health checks, explain services, and support the interaction between the doctor and the sales floor.

This part-time role emphasizes accurate records, smooth transitions from exam to sales, and day-to-day store operations, including restocking, equipment cleaning, and answering phones.