Frontline Operations (Office Assistant) - OAA UrecFit

University of Maryland, Baltimore; Baltimore (MD); On-site; USD 21,000 - 28,000; Part time

Job summary

University of Maryland, Baltimore (UMB) seeks part-time Frontline Operations Assistants for URecFit and Wellness. Choose from Fitness Assistant, Patron Assistant, or Pratt Desk Attendant roles to support daily campus operations.

Responsibilities include answering calls, greeting visitors, maintaining records, data entry, mailings, and equipment checkout. High school diploma required; training provided.

Qualifications

• High school diploma or GED required; no experience required.
• Education and related experience may be substituted on a year-for-year basis with 30 college credits equaling one year.

Responsibilities

• Receives and directs incoming calls and visitors.
• Assists in maintaining records and filing systems; codes, copies, sorts and files documents.
• Performs data entry using manual and automated methods.
• Prepares and assists in preparing bulk mailings.
• Delivers, posts and retrieves documents and materials on campus.
• Operates office equipment such as telephones, PCs, typewriters, and copiers.

Skills

Customer service

Data entry

Records management

Telephone handling

Education

High School Diploma or GED

Tools

Innosoft Fusion

Job description

Job Description

The University of Maryland's URecFit and Wellness, under thedivision of Student Affairs, is seeking contractual, category IFrontline Operations Assistants (Office Assistant). This is apart-time position. URecFit and Wellness is committed to enrichingthe academic experience as well as encouraging the physical,mindful, cultural, spiritual, emotional, and social development ofthe UMB community. The selected candidates will work one of threeareas: Fitness Assistant, Patron Assistant, or Pratt DeskAttendant.

The Fitness Assistant will supervise and assist with dailyoperations of the fitness desk and strength and conditioning room.Maintain and monitor for compliance of all fitness rules, policiesand regulations. Maintain a clean and safe environment. Providegroup and one-on-one fitness equipment orientations.

The Patron Assistant will receive and direct incoming calls andvisitors. Respond politely and promptly to customer inquiries andcomplaints. Provide tours of the facility. Validate ID cards andfacility access at the check-in desk. Maintain membership servicesincluding towel service, laundry, registrations, and membershiprenewals.

The Pratt Desk Attendant will supervise and monitor compliance ofall Pratt Gymnasium rules, policies. and regulations. Conductsafety round to ensure all equipment is in proper workingcondition. Checkout equipment to patrons and keep accurate recordsusing Innosoft fusion. Maintain a clean and safe environment.Perform maintenance and custodial duties as assigned. Assist withprogram/special event set up.

Each area will complete additional duties as assigned.

Responsibilities

• Receives and directs incoming calls and visitors. Responds togeneral inquiries regarding office operations.
• Assists inmaintaining records and filing systems. Codes, combines, copies,sorts and files documents according to defined procedures.Processes a high volume of similar routine transactions withclearly defined procedures.
• Assembles and compiles basic dataaccording to specific instructions. Utilizes manual and automatedmethods to enter and retrieve data.
• Prepares and assists inpreparing bulk mailings.
• Delivers, posts and retrieves documentsand materials on campus.
• Operates office equipment such assingle and multi-line telephones, personal computers, typewriters,facsimile machines, and photocopiers.
• Each area will complete additional duties as assigned.

Qualifications

High School Diploma or GED.; No experience required. Except forqualifications established by law, additional related experienceand formal education in which one has gained the knowledge, skills,and abilities required for full performance of the work of the jobclass may be substituted for the education or experiencerequirement on a year-for-year basis with 30 college credits beingequivalent to one year of experience.

About Us

The University of Maryland, Baltimore (UMB) is Maryland’s publichealth, law, and human services university. Six professionalschools and the interdisciplinary Graduate School confer themajority of health care, human services, and law professionaldegrees in Maryland each year.

Our goal is to support the University’s mission of education,research, clinical care, and public service by amplifying UMB’svoice as a thought and action leader, and to enhance goodwill inthe communities and people with whom we engage. UMB is a publicuniversity and constituent institution of the University System ofMaryland. All employees are expected to work primarily physicallywithin the State of Maryland.

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer.

Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

If you anticipate needing a reasonable accommodation for adisability under the Americans With Disabilities Act (ADA), duringany part of the employment process, please submit a UMB Job Applicant Accommodation Request . Youmay also contact [e-mail]. Please note that onlyinquiries concerning an ADA request for reasonable accommodationwill be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discriminationin any education program or activity that it operates.

Individuals may report concerns or questions to the Title IX Coordinator.

Readthe UMB Notice of Non-Discrimination for moreinformation.

Regular and contractual employee are eligible for a comprehensive benefits package.

About the Team

The Office of the Provost provides leadership and oversight in thedevelopment and implementation of all plans, policies, andprocedures that support and advance the University’s academicstrategies and priorities in alignment with our mission, strategicplan, and accreditation standards both at the school andinstitutional level.