Frontline Operations Enablement Manager

Sodexo; New Haven (CT); On-site; USD 89,000 - 116,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness programs

401(k) with match

PTO & holidays

Career growth

Tuition reimbursement

Job summary

Sodexo is seeking an organized Operations Support Manager for Yale New Haven Hospital – York Street Campus in New Haven, CT. You’ll partner with site leadership to support frontline operations, including scheduling, timekeeping, hiring, onboarding, training, and performance management.

You will drive operational consistency, develop tools, implement standards, and empower frontline teams to elevate service delivery across a defined area.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 3 years of management experience.
• At least 3 years of related operations experience.

Responsibilities

• Coordinate scheduling, timekeeping, hiring, onboarding, training, and performance management.
• Drive operational consistency and improve service delivery.
• Develop tools and implement standards to empower frontline teams.
• Collaborate with site leadership across functions to optimize operations.

Skills

Operational leadership

Process improvement

Cross-functional collaboration

People management

Timekeeping

Education

Bachelor’s degree or equivalent experience

Job description

Sodexo is seeking an organized Operations Support Manager for Yale New Haven Hospital – York Street Campus in New Haven, CT. You’ll partner with site leadership to support frontline operations, including scheduling, timekeeping, hiring, onboarding, training, and performance management.

You will drive operational consistency, develop tools, implement standards, and empower frontline teams to elevate service delivery across a defined area.