Frontline Medical Receptionist - Primary Care

Park Nicollet Health Services; BLOOMINGTON (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet Health Services is seeking a Medical Receptionist to join the Primary Care Frontline team in Bloomington, MN. The role supports the front desk and call center functions, greeting patients, collecting co-pays, scheduling follow-ups, and handling referrals with a focus on courteous, confidential service.

The position requires strong communication, basic computer skills, and the ability to work in a fast-paced, structured environment while maintaining patient confidentiality and

Qualifications

• 6 months related experience.
• Accurate computer/keyboard skills.
• Demonstrates knowledge of age-related growth and development principles to provide appropriate service and safety.

Responsibilities

• Answer and respond to incoming calls from patients and employer groups, following department guidelines.
• Greet patients at front desk, collect co-pays, schedule follow-up appointments and referrals, and support clerical duties.
• Maintain patient confidentiality and provide timely, professional service.
• Support ongoing process improvement and adapt to department changes.

Skills

Verbal communication

Written communication

Customer service

Listening skills

Telephone etiquette

Tools

Telephone and headsets

PC

Printer

Photo copier

Fax machine

Job description

Park Nicollet Health Services is seeking a Medical Receptionist to join the Primary Care Frontline team in Bloomington, MN. The role supports the front desk and call center functions, greeting patients, collecting co-pays, scheduling follow-ups, and handling referrals with a focus on courteous, confidential service.

The position requires strong communication, basic computer skills, and the ability to work in a fast-paced, structured environment while maintaining patient confidentiality and