Frontline Loss Prevention & Customer Safety Associate

The TJX Companies, Inc.; Rehoboth Beach (DE); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

Marshalls at USA Marshalls Store 0729 Rehoboth Beach DE is recruiting a Loss Prevention Associate. You will deter theft, support store management, and help ensure customer safety by patrolling the front of the store and wearing a body-worn camera.

The role emphasizes strong communication, initiative, and the ability to stand for long periods, with 0–2 years of retail or security experience preferred. Starting pay range $15.00–$18.60 per hour, with benefits available.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stand/wat duration

Retail or security experience

Job description

Marshalls at USA Marshalls Store 0729 Rehoboth Beach DE is recruiting a Loss Prevention Associate. You will deter theft, support store management, and help ensure customer safety by patrolling the front of the store and wearing a body-worn camera.

The role emphasizes strong communication, initiative, and the ability to stand for long periods, with 0–2 years of retail or security experience preferred. Starting pay range $15.00–$18.60 per hour, with benefits available.