Frontline Library Access Specialist

Weill Cornell Medicine; New York (NY); Presencial; USD 34.000 - 38.000; Jornada completa

Descripción de la vacante

Weill Cornell Medicine in New York City seeks a Library Assistant, Access Services to provide front-line customer service, assist with access to Library resources, and support IT and facility needs at the Midtown location.

The role requires 2–3 years library experience, strong communication, and the ability to learn new systems. Notary certification is preferred, with a non-exempt status and standard library duties. A welcoming, collaborative environment is offered.

Formación

• 2–3 years of related library experience.
• Strong customer service and communication skills.
• Ability to learn new computer systems and databases.

Responsabilidades

• Assist patrons at service desks and respond to inquiries via in person, email, chat, and phone.
• Guide patrons to materials using library systems and online databases.
• Maintain computers, printers, and troubleshoot basic issues; escalate complex problems.

Conocimientos

Customer service

Communication skills

Teamwork

Tech-savvy

Educación

High school diploma or GED

Notary License (preferred)

Descripción del empleo

Weill Cornell Medicine in New York City seeks a Library Assistant, Access Services to provide front-line customer service, assist with access to Library resources, and support IT and facility needs at the Midtown location.

The role requires 2–3 years library experience, strong communication, and the ability to learn new systems. Notary certification is preferred, with a non-exempt status and standard library duties. A welcoming, collaborative environment is offered.