Frontline Lead: Open/Close, Coach & Elevate Service

El Car Wash; West Palm Beach (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

Free car washes

On-the-job training

Job summary

El Car Wash in West Palm Beach, FL is seeking a Key Holder (Frontline Lead) to lead on-site operations and deliver the signature EL shine. You will manage shifts, coach teammates, and handle customer questions with care.

Responsibilities include opening/closing the site, maintaining safety and cleanliness, and guiding the team to run smoothly when management isn’t on-site. This role emphasizes hands-on leadership and growth potential.

Qualifications

• Reliable attendance and dependability.
• Trustworthy team member relied upon by peers and management.
• Comfortable opening/closing and running site independently.
• Capable of coaching peers and maintaining standards without conflict.
• Customer-focused mindset even during busy or short-staffed times.
• Growth-oriented and eager to advance within the role.
• Basic mechanical comfort and willingness to troubleshoot.

Responsibilities

• Open and close the site with precision, ensuring it is secure, prepped, and ready for each shift.
• Lead from the front, upholding cleanliness, safety, and performance standards.
• Hold the site independently when management is not present and make timely decisions.
• Provide real-time coaching and guidance to teammates to maintain standards.
• Address customer questions or concerns quickly and professionally.
• Communicate clearly with customers and team, especially during downtime or service interruptions.
• Grow daily by learning from leaders and preparing for the next step in your career.

Skills

Reliability

Trustworthy

Independent site management

Coaching peers

Customer-first mindset

Growth mindset

Mechanical aptitude

Shift lead experience

Job description

El Car Wash in West Palm Beach, FL is seeking a Key Holder (Frontline Lead) to lead on-site operations and deliver the signature EL shine. You will manage shifts, coach teammates, and handle customer questions with care.

Responsibilities include opening/closing the site, maintaining safety and cleanliness, and guiding the team to run smoothly when management isn’t on-site. This role emphasizes hands-on leadership and growth potential.