Frontline Essential Services Associate

Rosie's Place Inc; Boston (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

403(b) retirement

Pension contributions

Paid vacation

Job summary

Rosie’s Place is seeking an Essential Services Worker to support Food Pantry, Dining Room, and Front Desk operations. The role reports to the Senior Director of Emergency Services and requires flexibility to work across departments, ensuring guests have a safe, welcoming experience.

Responsibilities include food handling, guest check-in, meal service, front desk duties, and crisis response with a respectful and dignified approach. Weekend hours and safety protocols are part of daily work.

Qualifications

• Demonstrate commitment to Rosie’s Place mission and social justice.
• Ability to work independently in a fast-paced environment.
• Willing to learn, be a team player and adapt to multiple roles.

Responsibilities

• Sort, pack and distribute food in the Food Pantry and Dining Room.
• Check in guests using a computer database and verify identities.
• Serve meals, stock supplies, and sanitize kitchen and dining areas.
• Log guest names, answer phones and assist guests at the Front Lobby.
• Respond to concerns with dignity and respect; assist in emergencies.
• Support multiple departments; perform assigned tasks as needed.

Skills

Social justice

Team player

Customer service

Diversity awareness

Tools

Computer databases

Job description

Rosie’s Place is seeking an Essential Services Worker to support Food Pantry, Dining Room, and Front Desk operations. The role reports to the Senior Director of Emergency Services and requires flexibility to work across departments, ensuring guests have a safe, welcoming experience.

Responsibilities include food handling, guest check-in, meal service, front desk duties, and crisis response with a respectful and dignified approach. Weekend hours and safety protocols are part of daily work.