Frontline Customer Care Specialist — Flexible, Fast-Paced

Combined Public Communications; Cold Spring (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Combined Public Communications in Cold Spring, KY, is seeking dependable customer service representatives to deliver excellent service. This full-time role involves supporting customers, handling transactions, and troubleshooting inquiries. Ideal candidates possess strong communication skills and a willingness to work in a fast-paced, flexible environment.

Qualified applicants should pass a background check, have reliable transportation, and be willing to work rotating Saturday shifts. Join our team and contribute positively to customer satisfaction.

Qualifications

• Must pass a background check.
• Must be driven to meet customer service expectations.
• Need reliable transportation.
• Dependable and punctual.
• Flexibility in scheduling required.

Responsibilities

• Provide excellent customer service to consumers.
• Act as the front line of support.
• Handle transactions and process refunds.
• Troubleshoot questions about products and services.

Skills

Quick learning of web-based software

Strong verbal communication skills

Strong written communication skills

Ability to work independently

Critical thinking and problem solving

Basic computer skills

Ability to be helpful and courteous

Flexibility in fast-paced environments

Spanish Speaking (bonus)

Tools

MS Office (Word, Excel, Outlook)

Job description

Combined Public Communications in Cold Spring, KY, is seeking dependable customer service representatives to deliver excellent service. This full-time role involves supporting customers, handling transactions, and troubleshooting inquiries. Ideal candidates possess strong communication skills and a willingness to work in a fast-paced, flexible environment.

Qualified applicants should pass a background check, have reliable transportation, and be willing to work rotating Saturday shifts. Join our team and contribute positively to customer satisfaction.