Frontline Care & Crisis Response Support

Voa Ncnn; Mather (CA); Híbrido; USD 23.000 - 32.000; Tempo integral

Resumo da vaga

VOA Northern California & Northern Nevada is seeking a full-time Support Staff member at the Mather Community Campus. You will supervise residents, coordinate daily routines, and respond to crises to ensure safety and program integrity.

The role requires strong teamwork, communication, and adherence to rules and standards. You will also help with training new staff, document concerns, manage logs, and coordinate with on-site and external partners to meet program objectives.

Qualificações

• This position requires clear oral and written communication.
• Ability to assist other people and coordinate with teams.
• Requires organizational skills and proficiency with computers.
• Analytical and decision-making abilities are essential.
• Flexibility to work irregular hours and maintain confidentiality.

Responsabilidades

• Explain program rules to residents and ensure they follow them.
• Coordinate meals, sleeping arrangements, showers, and daily routines.
• Provide awake shift coverage and conduct safety checks.
• De-escalate crises and provide emergency assistance when needed.
• Maintain daily reports and program logs; assist with clerical tasks.
• Support staff in resident development and maintain program maintenance.
• Document and report client concerns and incidents; monitor supplies and inventory.
• Assist in training and onboarding of new staff; adhere to safety standards.

Conhecimentos

Teamwork

Oral & written communication

Help others

Organizational skills

Computer skills

Analytical & decision making

Formação

Equivalent education & experience

Descrição da vaga

VOA Northern California & Northern Nevada is seeking a full-time Support Staff member at the Mather Community Campus. You will supervise residents, coordinate daily routines, and respond to crises to ensure safety and program integrity.

The role requires strong teamwork, communication, and adherence to rules and standards. You will also help with training new staff, document concerns, manage logs, and coordinate with on-site and external partners to meet program objectives.