Banking Client Advisor - Service & Solutions

German American; Franklin (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off (17 days)

Education assistance program

Parental bonding leave

Wellness benefits

Stock purchase plan

Discounts on goods/services

Free checking and discounted services

Job summary

German American Bancorp seeks a Customer Service Specialist in Franklin, KY to welcome clients, handle transactions, and advise on banking products. You will work in-branch, engage customers with care, and build relationships in a community-focused environment.

Qualifications include confidentiality, active listening, and a willingness to learn. The role offers comprehensive benefits and opportunities for growth within a supportive team.

Qualifications

• Confidentiality and active listening are essential to understand client needs.
• Ability to identify opportunities to better serve customers and explain banking products.

Responsibilities

• Greet clients in-branch and assist with their banking needs.
• Verify account information and process loan and deposit transactions.
• Educate clients on German American products and services and guide them to the right resources.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

German American Bancorp seeks a Customer Service Specialist in Franklin, KY to welcome clients, handle transactions, and advise on banking products. You will work in-branch, engage customers with care, and build relationships in a community-focused environment.

Qualifications include confidentiality, active listening, and a willingness to learn. The role offers comprehensive benefits and opportunities for growth within a supportive team.