merchandise associate, stockroom team

The TJX Companies, Inc.; Shoreline (WA); On-site; USD 36,000 - 42,000; Full time

Job summary

Marshalls in Washington is seeking a team member to deliver a highly satisfying customer experience by engaging with customers and embodying customer experience principles while maintaining a clean, organized store environment. The role may be cross-trained to assist in multiple areas to support business needs and uphold loss prevention standards.

Responsibilities include accurately ringing purchases and returns, promoting credit and loyalty programs, following merchandising procedures,

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and upholding customer experience principles.
• Maintain a clean and organized store environment and adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store to support business needs.
• Ring customer purchases/returns accurately and count change back to customers according to procedures.
• Promote credit and loyalty programs and uphold merchandising procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day