Merchandise Associate

The TJX Companies, Inc.; Caro (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a team-focused associate to deliver a superior customer experience and maintain a clean, organized store environment. You will engage customers, follow loss prevention standards, and support cross-training across store areas to meet business needs.

You will participate in merchandising, assist with transactions, and help promote loyalty programs while upholding the company’s standards and procedures throughout the shift.

Responsibilities

• Models established customer experience practices with internal and external customers
• Promotes a positive store culture through honesty, integrity, and respect
• Rings customer purchases/returns and counts change back to customer according to procedures
• Promotes credit and loyalty programs
• Maintains merchandising philosophy and follows procedures and standards
• Processes and prepares merchandise for the sales floor following company procedures
• Initiates and participates in store recovery as needed throughout the day

Skills

Customer service

Communication skills

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day