Front Server, Restaurant R’evolution

Sonesta International Hotels Corporation; New Orleans (LA); Presencial; USD 21 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company匹

Paid Vacation & Sick Time

Paid Parental Leave

Life Insurance

Short-Term & Long-Term Disability

Hospital Indemnity & Critical Illness

Educational Assistance

Employee Discounts

Resumo da oferta

Sonesta International Hotels’ Restaurant R'evolution in New Orleans is seeking a Front Server to deliver passionate, guest-focused service in a fine-dining environment.

You will set tables, know the menu, assist the Captain, and contribute to training while upholding brand standards and sales techniques. This role requires reliable cash handling and adherence to service procedures.

Qualificações

• Experience in fine dining hospitality.
• Knowledge of Food & Beverage menu items.
• Ability to follow Brand standards and sales techniques.
• Experience with cash handling and POS systems.
• Willingness to attend training and mentor new staff.

Responsabilidades

• Deliver passionate, engaging service to guests in a fine dining setting.
• Set tables according to service standards and assist the Captain.
• Know and recommend menu items to guests.
• Process check-outs and cash handling per training materials.
• Maintain clean, organized service area and tools.
• Help train and mentor new staff and attend ongoing training.
• Adhere to opening/closing procedures and daily cleaning schedules.

Conhecimentos

Guest service

Cash handling

Teamwork

Staff training

Descrição da oferta de emprego

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Front Server serves meals to patrons in fine dining establishment by performing the following duties:

Key Job Functions

• Follow service guidelines according to the Brand standards in the Service Manual.
• Ensures that the table is properly set for each course, according to Service Standards.
• Provides support to Captain.
• Must be knowledgeable of all Food and Beverage menu items.
• Must follow proper sales techniques, as outlined in the service manual.
• Responsible for following proper check-out and cash handling procedures as outlined in training material.
• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location.
• Attends all ongoing training sessions.
• Assist in the training and mentoring of new staff.
• Must follow all prescribed systems of organization and cleanliness.
• Must complete all before, during and after shift paperwork.
• Responsible for following all opening and closing checklists and side work.
• Must follow all daily and weekly cleaning schedules.
• Other duties and responsibilities may be assigned.
• The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Promote and support the vision and mission of Restaurant R'evolution: "To Cherish the Guest in Every Way." Build solid relationship with your Colleagues Treat colleagues with respect and dignity Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Deliver Passionate & Engaging Service to our Guests

You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations. You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone.

Anticipated Pay Range & Additional Job Information

How we reward you At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.