Front Server

Savoy; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pre-Tax Commuter Benefits

Employee Assistance Program

Pet Insurance Discounts

Benefits Hub Discounts

Family Meal Provided

Job summary

Savoy in Houston, TX is seeking a Front Server to lead on the dining floor, delivering warm, attentive service and expert menu guidance. You will orchestrate service flow, coordinate with kitchen and hosts, and ensure guest satisfaction from seating to departure.

The role requires strong communication, leadership on the floor, and flexibility to work nights, weekends, and holidays in a high-volume casual Italian dining setting.

Qualifications

• Experience as a Front Server or lead Server in a busy restaurant.
• Ability to confidently learn and sell menu items, wines, and cocktails.
• Understanding of service flow and guest interaction on the floor.
• Proven leadership on the dining floor during busy shifts.
• Excellent communication and situational awareness.

Responsibilities

• Own the entire dining experience for assigned tables.
• Guide guests on menu choices and pacing of the meal.
• Coordinate with Bussers, Food Runners, and kitchen staff.
• Maintain table readiness and presentation before, during, and after service.
• Communicate timing and guest preferences with FOH leadership and teams.
• Support opening, mid-shift, and closing procedures.

Skills

Guest service leadership

Menu knowledge

Italian cuisine familiarity

Floor leadership

Strong communication

Physical stamina

Flexible schedule

Job description

The Front Server owns the guest dining experience within their assigned section. This role leads service on the floor and ensures every table receives warm, attentive, well-paced service that reflects casual Italian hospitality. Front Servers are expected to master the menu and guide guests seamlessly through their meal, serving as the primary point of hospitality and coordination for their section.

Your Responsibilities

• Own the entire dining experience for assigned tables, including guest engagement, menu guidance, pacing, and overall satisfaction.
• Demonstrate deep knowledge of the food and beverage menus - ingredients, preparations, and flavor profiles - to confidently guide guests and make tailored recommendations.
• Present menus clearly, answer guest questions, and drive an engaging dining experience from seating to final departure.
• Anticipate guest needs and resolve concerns proactively and gracefully on the floor.
• Direct and coordinate with support staff (Bussers, Food Runners) and kitchen/bar teams to ensure smooth service flow, table maintenance, and timely execution.
• Manage table pacing in real time based on guest behavior, kitchen capacity, and service conditions.
• Handle table check-ins and any service nuances calmly and with sound judgment.
• Maintain composure, focus, and teamwork during high-volume peak service periods.
• Communicate clearly and proactively with FOH leadership, kitchen, bar, and host teams regarding timing, special requests, and guest preferences.
• Follow direction from managers and shift leads promptly, helping execute adjustments to service, sidework, or floor organization as needed.
• Maintain section readiness, cleanliness, and table presentation before, during, and after service.
• Uphold front-of-house service standards, presentation, and hospitality expectations at all times.
• Support opening, mid-shift, and closing procedures as assigned.

Your Qualifications

• Prior experience as a Front Server or lead Server in a full-service, high-volume, or Italian-focused restaurant preferred.
• Strong ability to learn, speak to, and sell food, wine, and cocktail offerings with confidence.
• Excellent understanding of table pacing, service flow, and fine-tuned guest interaction.
• Proven leadership on the floor with comfort directing support staff during busy shifts.
• Exceptional communication skills, strong situational awareness, and high attention to detail.
• Ability to lift 60 pounds or more.
• Ability to stand, walk, and move throughout the dining room for the duration of a shift.
• Flexible availability, including nights, weekends, and holidays.

What We Offer

• Comprehensive Medical, Dental, and Vision Insurance
• Pre-Tax Commuter Benefits
• Employee Assistance Program
• Pet Insurance Discounts
• Benefits Hub Discounts
• Family Meal Provided