Front Porch Guest Concierge

W. Lee Flowers; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

W. Lee Flowers in Hickory, NC seeks a friendly front-of-store team member to provide fast, courteous guest service at the front porch of our store.

You will greet guests, assist with bagging and loading, handle price checks, and help teammates while upholding cleanliness and safety standards.

This entry-level role offers on-site work and opportunities to grow with a community-focused retailer.

Qualifications

• Friendly and approachable personality.
• Ability to work well with coworkers and supervisors.
• Lifts up to 25 lbs regularly and 50 lbs occasionally.
• Ability to stand for extended periods.
• Good communication and customer service skills.

Responsibilities

• Greet guests, thank them, offer bag types, and follow courtesy guidelines.
• Bag guests’ orders to prevent damage.
• Work well with coworkers and supervisors.
• Place purchases in cart or hand to guest and offer vehicle assistance.
• Perform price checks.
• Relay guest problems to supervisor.
• Retrieve carts from parking lot.
• Clean front end, break room, rest rooms, lobby, parking lot, etc.
• Clean garbage and debris from carts and baskets.
• Perform other duties as assigned by management.

Skills

Friendly demeanor

Customer service

Teamwork

Lifting up to 25 lbs

Standing for long periods

Cart retrieval & placement

Effective communication

Job description

W. Lee Flowers in Hickory, NC seeks a friendly front-of-store team member to provide fast, courteous guest service at the front porch of our store.

You will greet guests, assist with bagging and loading, handle price checks, and help teammates while upholding cleanliness and safety standards.

This entry-level role offers on-site work and opportunities to grow with a community-focused retailer.