Checkout & Guest Experience Specialist

W. Lee Flowers; Chapin (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

W. Lee Flowers is seeking a friendly Carryout Associate to welcome guests and ensure accurate order processing, payment handling, and timely pickup. You will follow store procedures and contribute to a welcoming, brand-aligned experience.

Responsibilities emphasize customer service, operating in a fast-paced lanes environment, lifting items up to 25 lbs, collaborating with teammates, and maintaining a clean, efficient checkout area to reduce guest wait times.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 15 lbs. constantly..
• Ability to read and understand information and direction.
• Demonstrates successful use of math skills.
• Ability to stand for extended periods of time.
• Effective communication and guest service skills.
• Ability to retrieve and push in shopping carts.
• Ability to bend and lift to load guests orders in to cars.

Responsibilities

• Accurately process guest’s orders to insure proper recording of sales.
• Accurately handle all monies and tender to insure proper accounting of all transactions.
• Properly bag guests’ orders, place in cart or hand to guest, and follow the Lowes Foods carryout practices.
• Work well with all team members to grow community.
• Continually maintain clean work area.
• Direct guests into his/her lane to maintain guest flow and achieve the Guest Arrival standard of no more than two guests waiting at one lane to checkout.
• Maintain cash controls and procedures to eliminate shrink.
• Performs all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Lifting 25 lbs

Reading & comprehension

Math skills

Standing for long

Guest communication

Cart pushing/pulling

Bending & lifting to car

Job description

W. Lee Flowers is seeking a friendly Carryout Associate to welcome guests and ensure accurate order processing, payment handling, and timely pickup. You will follow store procedures and contribute to a welcoming, brand-aligned experience.

Responsibilities emphasize customer service, operating in a fast-paced lanes environment, lifting items up to 25 lbs, collaborating with teammates, and maintaining a clean, efficient checkout area to reduce guest wait times.