Guest Experience Specialist – Front Porch Service

UNAVAILABLE; Knightdale (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

UNAVAILABLE front porch guest service role seeking a friendly, customer-focused individual to greet guests, bag orders, and assist with carts and parking lot duties. You will work with coworkers and supervisors to maintain a clean, welcoming front end.

The position emphasizes strong communication, ability to lift, stand for long periods, and provide courteous service to guests as they shop and check out.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift a minimum of 25 lbs consistently and 50 lbs occasionally.
• Ability to stand for extended periods of time.
• Effective communication and customer service skills.

Responsibilities

• Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• Properly bags guests' orders to insure purchases are not damaged.
• Works well with all co-workers and supervisors.
• Places guest's purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest's vehicle.
• Performs price checks.
• Relay guest problems to supervisor.
• Retrieves carts from parking lot.
• Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• Cleans garbage and debris from carts and baskets.
• Performs all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Customer service

Ability to lift 25 lbs

Stamina

Communication skills

Job description

UNAVAILABLE front porch guest service role seeking a friendly, customer-focused individual to greet guests, bag orders, and assist with carts and parking lot duties. You will work with coworkers and supervisors to maintain a clean, welcoming front end.

The position emphasizes strong communication, ability to lift, stand for long periods, and provide courteous service to guests as they shop and check out.