Front Office Support Specialist

Booz Allen Hamilton; Washington (District of Columbia); On-site; USD 87,000 - 198,000; Full time

Job summary

Booz Allen Hamilton is seeking a Front Office Support Specialist to support Navy projects with senior leadership oversight. You will coordinate responses to external data calls and help craft unified positions for clients, applying your defense mission knowledge to improve processes and policies across a large, dynamic organization.

The role requires 10+ years of experience in large staff environments, familiarity with ETMS2/CATMS, JIRA/Confluence, and MS Office, plus a secret clearance.

Qualifications

• 10+ years of experience operating as part of a large staff complex in a high-tempo environment.
• Experience with ETMS2 and CATMS.
• Experience with project management tools such as JIRA and Confluence.
• Experience with Microsoft Office Suite, including Excel, Word, PowerPoint, Teams and Planner.
• Experience with SharePoint.
• Knowledge of Navy-related documentation and PPBE processes.
• Ability to coordinate with all stakeholders to meet delivery dates and maintain schedules.

Responsibilities

• Plan, coordinate and execute responses to external data calls.
• Provide a consolidated and unified position for our clients.
• Drive development and improvement of internal processes and policies for a large Navy staff.

Skills

Leadership

Strategic thinking

Data calls coordination

Project management

ETMS2/CATMS experience

JIRA

Confluence

Microsoft Office Suite

SharePoint

Communication

Education

Bachelor's degree

Master's degree

Tools

JIRA

Confluence

SharePoint

Excel

Word

PowerPoint

Teams

Planner

Job description

Join a culture of empowerment and connectivity.

Develop your craft

Learn the skills you need to accelerate your career.

Discover benefits that your life and work.

Innovate with intention

Build mission-ready tech that protects the nation.

The Opportunity:
As an expert in defense missions, your unique background inspires you to think bigger, push further, and askquestions others don’t. We need your extensive industry knowledge and advisory skills to solve some of ourclients’ most complex problems—and find solutions that keep our nation safe.

As a Front Office Support Specialist, you’ll bring your leadership, Strategic tactical and technical expertise to work alongside thought leadersin engineering on projects for the U.S. Navy. You’ll use your skills and expertise to plan, coordination and execute responses of external data calls and assist in providing a consolidated and unified position for our clients. Work with us to drive the development and improvement of internal processes and policies required to effectively operate a large complex, highly dynamic Navy staff.

You served your country as an 03, 04, 05, or 06—now, continue your mission with us. Further yourcareer while creating mission-forward solutions that matter.

Join us. The world can’t wait.

You Have:

• 10+ years of experience operating as part of a large staff complex staff in a high-tempo environment

• Experience working with ETMS2 and CATMS

• Experience with project management tools such as JIRA and Confluence

• Experience with Microsoft Office Suite, including Excel, Word, PowerPoint, Teams and Planner

• Experience with SharePoint

• Knowledge of the Department of the Navy Correspondence Manual

• Knowledge of the POM and PPBE processes

• Ability to coordinate with all stakeholders to meet or exceed delivery dates

• Secret clearance

• Bachelor's degree

Nice If You Have:

• Experience with contract administration

• Experience on SYSCOM staff

• Experience with Big "A" Acquisition

• Knowledge of NEPS and ePS

• Possession of strong strategic, oral, and written communication skills

• Master's degree preferred

• PMP certification preferred

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements foraccess to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Front Office Support Specialist

The Opportunity:
As an expert in defense missions, your unique background inspires you to think bigger, push further, and askquestions others don’t. We need your extensive industry knowledge and advisory skills to solve some of ourclients’ most complex problems—and find solutions that keep our nation safe.

As a Front Office Support Specialist, you’ll bring your leadership, Strategic tactical and technical expertise to work alongside thought leadersin engineering on projects for the U.S. Navy. You’ll use your skills and expertise to plan, coordination and execute responses of external data calls and assist in providing a consolidated and unified position for our clients. Work with us to drive the development and improvement of internal processes and policies required to effectively operate a large complex, highly dynamic Navy staff.

You served your country as an 03, 04, 05, or 06—now, continue your mission with us. Further yourcareer while creating mission-forward solutions that matter.

Join us. The world can’t wait.

You Have:

• 10+ years of experience operating as part of a large staff complex staff in a high-tempo environment

• Experience working with ETMS2 and CATMS

• Experience with project management tools such as JIRA and Confluence

• Experience with Microsoft Office Suite, including Excel, Word, PowerPoint, Teams and Planner

• Experience with SharePoint

• Knowledge of the Department of the Navy Correspondence Manual

• Knowledge of the POM and PPBE processes

• Ability to coordinate with all stakeholders to meet or exceed delivery dates

• Secret clearance

• Bachelor's degree

Nice If You Have:

• Experience with contract administration

• Experience on SYSCOM staff

• Experience with Big "A" Acquisition

• Knowledge of NEPS and ePS

• Possession of strong strategic, oral, and written communication skills

• Master's degree preferred

• PMP certification preferred

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements foraccess to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.