Front Office Supervisor, The Village Lodge

Schweitzer; Bakersfield (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free season pass

Discounted ski lessons

401k with company match

Employee discounts

Job summary

Mammoth Mountain is seeking a Front Office Supervisor to oversee the Village Lodge front desk team during assigned shifts in a full-time role. You will assist management with training and ensure smooth guest service operations on busy days.

The role requires a high school diploma and 2+ years of hotel front desk experience, including night audit. Computer literacy and strong problem-solving skills are essential for success.

Qualifications

• High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
• Experience in a hotel front desk setting and ability to operate under shift pressure.
• Proficiency with computer systems used in front desk operations.

Responsibilities

• Supervises Front Office Representatives during assigned shift.
• Assists Management Team with training programs.
• Represents management in resolving guest issues and enforcing policies.
• Performs Manager duties when other Managers are unavailable.

Skills

Front desk operations

Night audit

Computer literacy

Education

High school diploma

Job description

Year RoundAt Mammoth Mountain , you will live the dream!Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.Benefits and perks of your adventure here:Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra ResortsFree skiing at all Alterra ResortsSki/snowboarding lessons discountsEquipment Rental discountFriends and Family vouchersRetail & Food discount401k with company match*Offers of employment may be contingent upon successful completion of a background checkA little about this position:Supervises The Village Lodge Front Office Representatives during assigned shift.Assists the Management Team in establishing and implementing training programs.Represents the management in solving guest problems regarding policies and procedures.Performs the duties of the Manager during periods when other Management Team members are not available.NOTE: Schedules vary, including day and evening shifts.Requirements:High school graduate with two or more years experience in operation of a hotel front desk, including night audit.Responsibilities in a major full service resort hotel.Computer literate.Six to twelve months training and supervisory experience.Hourly pay rate: $22.50 to $29.00To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.Mammoth Mountain is an equal opportunity employer.