Front Office Supervisor & Guest Experience Lead

Hyatt Regency; Santa Clara (CA); On-site; USD 70,000 - 97,000; Full time

Job summary

The Assistant Front Office Manager at Hyatt Regency Santa Clara will oversee the front office staff, manage cash control for agents, and handle staffing needs, guest services, and potential training. The role may include staff development and scheduling. Salary range for this position ranges from $70,304 - $96,600.

Hyatt Regency Santa Clara offers opportunities in hospitality with focus on authentic guest experiences and professional growth within a renowned brand.

Qualifications

• Desire to satisfy guest needs in a fast-paced environment.
• Strong verbal and written communication skills.
• Minimum of one year of front office supervisory experience preferred.
• Ability to work a flexible schedule.

Responsibilities

• Oversee the front office staff and guest services.
• Cash control for agents and staffing needs.
• Training, staff development and scheduling.

Skills

Customer service mindset

Verbal communication

Written communication

Front office supervisory experience

Flexible schedule

Job description

The Assistant Front Office Manager at Hyatt Regency Santa Clara will oversee the front office staff, manage cash control for agents, and handle staffing needs, guest services, and potential training. The role may include staff development and scheduling. Salary range for this position ranges from $70,304 - $96,600.

Hyatt Regency Santa Clara offers opportunities in hospitality with focus on authentic guest experiences and professional growth within a renowned brand.